Mailboxes are sometimes impacted by snow removal operations. The City will conduct a review of each mailbox incident to determine whether a snowplow came into direct contact with the mailbox or support structure. The City will only repair mailboxes actually hit by a snowplow and installed to United States Postal Service Residential Mailbox Standards. The City will not be responsible for damage to mailboxes or support posts caused by snow or ice coming into contact with the mailbox.
Based on the City's review, the City will repair the mailbox to an operational state, or if the mailbox is unable to be adequately repaired, the City will replace the mailbox with a standard size, non-decorative metal mailbox. The City may also replace the support post as necessary with a 4 inch by 4 inch decay-resistant wood support post, if necessary. Dents, scratches, or other superficial damage that does not prohibit normal use of the mailbox will be considered normal wear and tear and will not be repaired or replaced by the City.