Crews typically start plowing sidewalks four hours after the roads are cleared.
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The City does not place salt/sand on sidewalks and trails. This is not feasible with the available resources. Additionally, since the City is unable to sweep sidewalks and collect the sediment, there would be negative environmental impacts as well.
All of the sidewalks and trails that are cleared by the City are part of a route. The driver clears the route and is unable to skip certain properties as it is very difficult to identify specific properties during the snow removal process.
Crews try to minimize placing snow on driveways and walks. However, during the snow removal process it can be difficult for the driver to see all of the features along their route due to the blowing snow. Sometimes, the regular route driver is unable to do the route and another staff member covers the route. This driver is even less familiar with the route and special requests may be hard to meet.