The extremely cold winter, along with a deep frost, are causing water service freeze-ups throughout Minnesota, leaving people without running water. The City of Golden Valley has responded to a number of property calls regarding frozen water services.
According to Golden Valley City Code, water lines between the curb stop (which is typically located about 10 to 15 feet from the edge of the street) and the building are considered private and are the responsibility of the property owner. The City owns and maintains the water service from corporation stop to curb stop. In the past, frozen water lines often occurred within buildings and were the responsibility of the property owners.
If you are a low-volume water consumer, the City recommends you consider running a small amount of water through one faucet day and night to prevent a possible freeze-up. Before you do this, make sure the sink or tub you are running water into drains properly. This decision may increase your water bill in the upcoming quarter but should ensure you have continuous water service to your property. Residents should also heat the area where the water service enters the house.
If you have questions, contact Golden Valley Public Works at 763-593-8030. For more information about Golden Valley’s water system, visit the Water System web page (link). For information about how to read your water meter, go to the Utility Billing web page (link). Click here to view water line freeze up questions and answers (PDF).