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Community Health
To better serve a growing senior population and respond to an increasing number of mental health-related calls, the Golden Valley Police Department (GVPD):
- developed a community health officer position
- introduced the Vitals App to help first responders more safely and successfully resolve situations with vulnerable individuals
- partnered with Hennepin County on an embedded social worker program
The community health officer helps people who are going through or struggling with a mental health or chemical dependency issue. That support extends to family members of the person in crisis as they go through their own struggles and also need resources and support.
Once the community health officer makes contact with someone who needs assistance, he or she can connect them with multiple service providers throughout the metro area and follow up as requested.
To further its commitment to mental and community health, the City of Golden Valley and its Police Department are partnering with Hennepin County’s Sheriff’s Office and Behavioral Health to pilot the 911 Embedded Social Worker program.
When community members reach out to 911 for support in a variety of situations, responding officers will now have support from a mental health social worker based in 911 dispatch.
To help first responders communicate in real-time with individuals who have various conditions, the GVPD partners with Vitals Aware Services to use its free Vitals App.
Vitals allows an individual or caregiver to create a personalized profile that can be shared with first responders. Profiles can include de-escalation techniques, behavior triggers, emergency contacts, and more.
After creating a profile, each individual will be assigned a beacon that transmits a signal to authorized first responders, like GVPD officers, who are within an 80-foot radius. Officers can use the app to temporarily access critical information on the individual's profile.
Who Should Have Vitals
Anyone can create a profile through the app, but Vitals and the GVPD recommend a profile be created for:
- individuals with invisible or visible conditions and disabilities (mental health, developmental, behavioral, and intellectual)
- senior citizens
- parents and guardians
- caregivers
Download the App
The app is available for apple products and android products:
For more information about the GVPD's community health officer or its involvement with the Vitals App, call 763-593-8079. To learn more about the Vitals App, contact the company by phone at 612-599-7595 or visit the Vitals Aware Services website.
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Police Department
Physical Address
7700 Golden Valley Road
Golden Valley, MN 55427
Phone: 763-593-8079Emergency: 911
TTY: 763-593-3968
Office Hours
Monday through Friday
8 am to 4:30 pm